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Cleaning the Charging Contacts

Maintain your device or troubleshoot poor charging

If your RECKON isn't charging reliably, dirt, sweat, or mineral buildup on the charging contacts may be preventing a good connection. Cleaning the contacts can help restore reliable charging.

NOTICE: Never clean your watch or charging cable while connected to power. Always allow the watch to dry completely before charging.

You'll Need

  • Fresh water
  • 70% or higher isopropyl alcohol
  • Cotton swab or a soft toothbrush
  • Soft, lint-free cloth
  • Clean pencil eraser (optional, for stubborn buildup)

To Clean the Charging Contacts

  1. Remove the watch from the charger.
  1. Rinse the back of the watch under fresh running water for 10–15 seconds to dissolve salt, sweat, or other residue.
  1. Dry the watch with a soft cloth.
  1. Lightly dampen a cotton swab or soft toothbrush with isopropyl alcohol.
  1. Gently clean the charging contacts and the plastic between them. Be sure to clean between the contacts, not just the surface, as residue between the contacts can also affect charging.
  1. If a contact has stubborn discoloration or buildup, gently rub it with a clean pencil eraser. Then wipe the area again with isopropyl alcohol to remove any eraser residue.
  1. Unplug the charging cable from its power source, then clean the charging pins with a cotton swab dampened with isopropyl alcohol. Do not rinse the charger with water.
  1. Allow both the watch and charger to air dry completely for several minutes before reconnecting the charger.

Preventing Charging Issues or Corrosion

To reduce buildup on the charging contacts:

  • Rinse your watch with fresh water after sweaty workouts or exposure to salt water.
  • Avoid placing the watch on the charger while it is wet or sweaty.
  • Periodically inspect and clean both the watch contacts and the charging pins.
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