Not Receiving and Notifications?
If you have verified your phone and watch are paired via bluetooth and you are still not receiving notifications, you will want to verify your permission settings. One common reason you will not receive notifications to your RECKON is the permissions on your phone are not allowing the watch access.
On Apple:
Check the per-device notification toggle in iPhone Bluetooth settings. This is different from the notification permissions in the Bridger app.
- Open Settings > Bluetooth on your iPhone
- Find "Bridger Watch" (or "RECKON") in the list and tap the (i) info button next to it
- Scroll down and look for "Share System Notifications" — this toggle must be ON
- If it's off, toggle it off and back on
On Android:
Verify the Notification Access setting is toggled on for the Bridger App.
- Open Settings
- Search for "Notification access" and select
- Make sure Bridger is enabled
If you are still not being notified verify your watch notification settings to make sure you are configured correctly to be alerted!
